Shipping Info

 

Shipping within the United States.

 We use USPS Priority shipping. Shipping is FREE if your order is over $150 Items are processed and shipped out in 24-48 BUSINESS hours (Monday-Friday) after order is received and take 2-3 business days to be delivered.  Miami and Florida residents may receive their package in 1-2 business days. Shipping times are estimates and are not guaranteed as there may be delays due to holidays or bad weather. Express shipping is the only guarantee service option we provide.

Tracking Information

Since the customer will receive tracking information via email when the label is created, tracking information should be available in 6-8 hours

Express Shipping

We use USPS Priority Express Shipping. If your order is placed before 12:30 pm Eastern Time, and customer selects Express Shipping at the checkout order will be shipped out the same day and received by the customer in 1-2 business days. Orders placed after 12:30 pm Eastern Time will ship out next business day and should be received in 1-2 business days.

Please note shipping fulfillment can be delayed on holidays due to large numbers of orders. Express orders are always sent out as scheduled.

 

Lost/Stolen Packages

Moda Fina Boutique is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.

Please note, that if your order includes multiple items and one (or more) of the items are out of stock, we will go ahead and ship the rest of your order issuing a refund to your original payment method for item(s) not in stock

International Shipping

We offer USPS international shipping and DHL worldwide express. All international orders take 24-48 hours to ship. USPS takes about 10-15 days to be delivered. Shipping times are estimates and are not guaranteed as there can be delays due to holidays or weather, and other circumstances. Your patience is greatly appreciated. DHL worldwide express is our fastest shipping speed for international shipments and takes 3-5 business days depending on the area. Delays can happen and DHL worldwide express shipping times are just estimates. Shipping times for DHL cannot be guaranteed. DHL and USPS is not available to all countries at this time. Shipping prices are calculated by weight at checkout.

Please note: Moda fina Boutique is not responsible for any customs fees assessed by the receiving country. If your package has not been delivered after 10 days of being shipped, please contact USPS or your countries postal service to inquire about our package. Most likely the package has not been delivered because it is being held by customs and is pending a retrieval fee. Any unclaimed packages will be sent back to Moda Fina Boutique and cannot be refunded or resent.

 

Additionally, Moda Fina Boutique reserves the right to solely define and limit, refuse, and /or cancel orders from customers at any time due to:

An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items Potential fraudulent indicative of wardrobing

Similarly, Moda Fina Boutique reserves the right to limit, refuse, and/or reject returns (online) to any customer or entity, due to similar actions as noted above.